PRIVACY POLICY

Effective Date: 16/09/2024

At Olly Beauty, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or make a purchase. By using our site, you agree to the terms outlined below.

  1. Information We Collect

We collect personal information to provide you with a seamless shopping experience. The types of information we collect include:

  1. Personal Information
  • Contact Details: Name, email address, phone number, and mailing address.
  • Payment Information: Credit card details, billing address, and payment method.
  • Order History: Information related to the products you purchase or view on our website.
  1. Automatically Collected Information
  • Browsing Data: IP address, browser type, operating system, and pages viewed.
  • Cookies: Data stored on your device to remember your preferences and improve your browsing experience (see Section 5 for more details).
  1. How We Use Your Information

We use your personal information to:

  • Process Orders: Fulfil orders, process payments, and send order confirmations.
  • Customer Support: Provide assistance with orders, returns, and inquiries.
  • Marketing Communications: Send promotions, special offers, and updates if you have opted in to receive them.
  • Improve Website Performance: Analyse website traffic and user behaviour to enhance user experience.
  • Fraud Prevention: Detect and prevent fraudulent activities on our platform.
  1. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:

  • Service Providers: We work with third-party vendors to help with payment processing, shipping, marketing, and website analytics.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests.
  • Business Transfers: If Olly Beauty is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  1. Your Choices and Rights

You have certain rights regarding your personal information:

  1. Access and Correction

You may access, update, or correct your personal information at any time by logging into your account or contacting our customer service team.

  1. Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by clicking the “unsubscribe” link at the bottom of any marketing email or updating your email preferences in your account.

  1. Deletion Requests

You may request that we delete your personal information by contacting us. However, please note that certain information may be retained for legal or administrative purposes.

  1. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and personalize content.

  1. Types of Cookies We Use
  • Essential Cookies: Necessary for the website to function properly.
  • Performance Cookies: Help us understand how visitors interact with our site.
  • Functional Cookies: Remember your preferences and settings.
  • Advertising Cookies: Track your browsing habits to show relevant ads on other websites.
  1. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

  1. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Children’s Privacy

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@ollybeauty.store

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Olly Beauty with your personal information.